Dear American Airlines: If you’re going to make availability on your own flights so shitty, please don’t also barf up phantom availability on your partners.

I’ve been paying more attention to AAdvantage lately, having collected two big sign-up bonuses from Citibank and Barclaycard earlier this year. I now have a decent stash of AAdvantage miles, and every so often I look at ways I might want to use them in the future. The reason I’ve never been that big intoContinue reading “Dear American Airlines: If you’re going to make availability on your own flights so shitty, please don’t also barf up phantom availability on your partners.”

Delta’s availability tax AKA how American and United are letting them get away with frequent devaluations

Sometimes I wonder how much Delta pays attention to what their legacy US competitors are doing. They tend to lead rather than follow, which suggests a certain insularity in their thinking; in other words, they know their customers well enough to know what they will and won’t tolerate, regardless of whatever American and United areContinue reading “Delta’s availability tax AKA how American and United are letting them get away with frequent devaluations”